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Terry has extensive experience serving as a consultant, coach, strategy execution advisor, leader, business process improvement expert, facilitator, trainer, and project manager. Her systemic and dynamic approach in consulting, coaching and advising leaders and teams integrates multiple perspectives including business strategy, organizational alignment, organizational psychology, systems thinking, process improvement, transformational change, change management, leadership effectiveness, organizational culture, and organizational/group dynamics.
Terry has improved the effectiveness of organizations in a variety of industries including pharmaceutical, health care, financial, chemical, medical IT, nuclear, transport, and nonprofits. She started her career in IT and developed a passion for helping leaders and organizations become effective and successful in reaching their goals and potential. As a former internal consultant of GlaxoSmithKline, she focused on coaching and developing leaders as they improved business processes and operations, as well as executed strategies for contributing to the achievement of organizational goals and vision. She launched the Office of Strategy Management for GSK's North America commercial business to assist and coach leaders and their teams with the development, execution, cascade, and management of their growth strategies at all levels aligned with corporate-wide strategic themes and vision.
She is strongly committed to developing leaders of the front-line to senior leaders of multiple business units/departments to CEOs. She develops consulting, coaching and advising relationships built on trust and collaboration, while invoking a sense of urgency leading to successful results. She is passionate about helping leaders navigate transformational change to achieve an organization's strategy.
She holds a PhD and an MA in Human and Organizational Systems with Fielding Graduate University, an MS in Information Science from Pennsylvania State University, an MEd in Instructional Systems from Pennsylvania State University, and a BS in Computer and Information Systems from Gwynedd-Mercy University. She is certified as a Balanced Scorecard practitioner, Six Sigma Black Belt, accredited Accelerated Implementation Methodology practitioner, and Project Management Professional (PMP).